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Avoid email Ping-Pong
Please watch this video to get the most out of your email support to avoid many emails.
Click The Red Play Button In The Middle Of The Video: Tips To Get Help Fast Video (10 Minutes)
Some of the tips covered in the video include the below, but here follows a summary of the do's and don'ts
When you email us please do the following and avoid the don'ts under that:
Do
Write as detailed and specific as you could...
- Detailed Description – What does the error say? What page gave you the error? What link did you click? What browser do you use? How do you connect to the internet? Is it a mobile device or a computer that you use?
- Replicate steps – Clearly, mention what I should do to get the same error you got.
- Expected Result – what would you like to happen? What should the site have had done that it didn't?
- Actual Result – what happens when you replicate your steps above?
Don'ts
Don't say write something vague....
- It's not working
- I get only errors
- I see a blank page
- pages overlap
(It's too vague)
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Easy Ways To Contact Messianic Singles
We don't post our email address for spam protection. You can email us by replying to any of our emails.
If you emailed and you did not get an email reply back from us it might be a spam filter that blocks our reply or you typed your email wrong so we probably did reply but it can't be delivered.
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You can use the below as alternatives.
- Members Who Have Completed Their Profile Can Click Here To Contact Jannie
- If you did not complete your profile you will not be able to use the above feature and you could use Facebook. Message us via our Facebook Page. Click here to go to our Facebook page facebook.com/MessianicSingles/ and write us a message there.
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